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telephone appointment visit (TAV); telephone encounter

Notes: - best alternative to an office visit during Covid-19 pandemic is telephone visit or videoconferencing [3] - telephone coaching of patients with chronic disease results in increases in hospital admissions & overall costs [1] - telephone-based pain management can improve symptoms in patients with chronic musculoskeletal pain [2] - mean pain score was 3.57 (out of 10) vs 4.59

General

outpatient encounter; office visit

References

  1. Steventon A et al. Effect of telephone health coaching (Birmingham OwnHealth) on hospital use and associated costs: Cohort study with matched controls. BMJ 2013 Aug 6; 347:f4585 PMID: 23920348 http://www.bmj.com/content/347/bmj.f4585
  2. Kroenke K et al Telecare Collaborative Management of Chronic Pain in Primary Care. A Randomized Clinical Trial. JAMA. 2014;312(3):240-248 PMID: 25027139 http://jama.jamanetwork.com/article.aspx?articleid=1887761 - Ohl ME and Rosenthal GE Advancing Telecare for Pain Treatment in Primary Care. JAMA. 2014;312(3):235-236 PMID: 25027137 http://jama.jamanetwork.com/article.aspx?articleid=1887741
  3. Geriatric Review Syllabus, 11th edition (GRS11) Harper GM, Lyons WL, Potter JF (eds) American Geriatrics Society, 2022